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* FatCow recently enabled new pricing for our visitors. $66 for one year ($5.50/Mo). $110 for two years ($4.58/Mo). $132 for three years ($3.67/Mo). Visit FatCow - Mooo!
FatCow Customer Support Information
FatCow web hosting provides 24/7 support via phone, live chat, and also offers a support console within your account backend that allows you to submit support tickets, do surveys, and much more.
So what does FatCow offer for self-help?
- Knowledge Base
- Frequently Asked Questions
- Website Help
- Self-help Video Tutorials
- Offers Additional External Resources
And what about FatCow's technical and sales support?
- Live Chat Support - Available 24/7/365
- Backend Support Console to Submit Support Tickets
- Phone Sales & Support 24/7/365 with North American Agents
FatCow's only downfall in customer support is the ticket system and live chat system is supported via United Sates, Canada, with the overflow going to India, and the Phillipines. iPage does offer full 100% support via telephone service from United States and Canadian representatives.
If this is not acceptable for your potential web host you choose, please consider our #2 host InMotion Hosting business web hosting which is one of only few hosts that offer 24/7/365 telephone, ticket, and live chat support in the USA. You'll notice InMotion Hosting has higher costs to host with them which is to be expected of hosts who pay USA salaries for customer support. It is virtually impossible to get the best of both worlds, please choose what is best for your business web hosting needs.